ACCEPTABLE USE POLICY

At SmartED (Company), we are dedicated to delivering top-tier communication solutions catering to the global business landscape. To ensure the responsible and secure utilization of our Services, we have established the Acceptable Use Policy ("AUP"), which applies comprehensively to all Smarted LTD Services. By using Company  Services, users implicitly agree to adhere to this Acceptable Use Policy (AUP).

The usage of Smarted LTD's Services, encompassing devices, systems, networks, or accounts connected to the Services or the Smarted LTD Network, is strictly prohibited for engaging in any unlawful activities, high-risk endeavours, copyright infringement, exploitation or harm to minors, malicious practices, objectionable content, misrepresentation of origin or identity, unsolicited communications, data harvesting, spamming, excessive or unauthorised usage, evasion of compliance or security measures, or intercepting communications.

Examples of unacceptable activities under the Smarted LTD AUP include refraining from using the Smarted LTD Services as the primary means of communication for emergency services, abstaining from relying solely on Smarted LTD Services for critical business operations with significant potential consequences, and avoiding the use of Smarted LTD Services for safety-critical applications.

Other prohibited activities involve spamming or sending unsolicited messages without recipients' consent, engaging in fraudulent or malicious activities such as hacking or phishing, violating intellectual property rights, participating in any form of harassment, misrepresenting oneself or the origin of communication, interfering with the Smarted LTD network or other users' networks, and collecting personal information without consent.

It is important to note that the examples provided above are not exhaustive, and Smarted LTD reserves the right to determine any activity that violates the AUP. Violators may face disciplinary actions, including termination of their Smarted LTD Services.

Furthermore, Smarted LTD users must comply with all applicable local laws and regulations concerning data privacy, telecommunications, and consumer protection. For instance, adhering to the European Union's General Data Protection Regulation (GDPR), the United States' Telephone Consumer Protection Act (TCPA), and Canada's Anti-Spam Legislation (CASL) is imperative. The responsibility lies with Smarted LTD users to understand and adhere to these local regulations alongside Smarted LTD's Acceptable Use Policy.

In addition to the AUP, users should also familiarize themselves with other pertinent regulations, such as CAN-SPAM in the United States, CASL in Canada, and the CTIA Messaging Principles, as non-compliance may lead to service suspension or termination.

Smarted LTD is committed to promptly addressing AUP violations and may suspend or terminate Services without notice at its sole discretion. Customers have the right to cancel services within thirty (30) days of the effective purchase date and may receive a pro-rated refund of any prepaid and unused fees, subject to the terms of the Agreement.

We take any violations of the AUP seriously and reserve the right to take appropriate actions to enforce compliance. For any questions, concerns, or reports of potential violations, please reach out to us immediately at support@smarted-global.com.